Privacy policy
Privacy Policy
Last updated: May 13, 2026
Monkey Rant operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Monkey Rant is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
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Contact details including your name, address, billing address, shipping address, phone number, and email address.
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Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
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Account information including your username, password, security questions, preferences and settings.
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Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
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Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
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Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
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Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
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Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
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Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
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From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
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From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide you with the Services, including to process payments, fulfill orders, manage accounts, facilitate returns and exchanges, improve customer experience, and recommend products related to your interests.
Marketing and Advertising
We may send marketing and promotional communications by email, SMS/text message, and online advertising based on your interactions with our store.
Security and Fraud Prevention
We use personal information to authenticate accounts, provide secure payment processing, detect fraud, investigate suspicious activity, and protect our Services.
Communicating with You
We use your personal information to provide customer support and respond to inquiries.
Legal Reasons
We may use personal information to comply with applicable laws, legal requests, or enforce our policies and terms.
How We Disclose Personal Information
We may disclose your personal information:
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With Shopify and third-party vendors who help operate our business;
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With marketing and advertising partners;
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When required by law or legal process;
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During business transactions such as mergers or acquisitions;
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With your consent or at your direction.
Relationship with Shopify
Our store is hosted by Shopify. Shopify processes personal information to provide and improve the Services. To learn more about Shopify’s privacy practices, visit:
https://privacy.shopify.com/en
Third-Party Websites and Links
Our Services may contain links to third-party websites. We are not responsible for the privacy or security practices of third-party sites.
Children's Data
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
Security and Retention of Information
No security method is completely secure, but we use commercially reasonable safeguards to protect your information. We retain personal information only as long as necessary for business, legal, or operational purposes.
Your Rights and Choices
Depending on where you live, you may have rights to:
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Access your personal information;
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Correct inaccurate information;
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Delete your information;
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Opt out of targeted advertising;
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Manage communication preferences.
You may unsubscribe from promotional emails or SMS messages at any time using the unsubscribe instructions included in communications.
SMS / Mobile Messaging Terms
By providing your phone number and opting into SMS marketing, you consent to receive recurring automated promotional and personalized marketing text messages from Monkey Rant at the number provided. Consent is not a condition of purchase.
Message frequency varies. Message and data rates may apply.
Reply STOP to unsubscribe or HELP for assistance.
We may send:
• Order updates
• Cart reminders
• Product announcements
• Exclusive offers and promotions
For support, contact:
support@monkeyrant.com
832-987-3002
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective immediately upon posting to the website.
Contact
If you have questions about this Privacy Policy or your personal information, contact:
Monkey Rant
Texas, United States
support@monkeyrant.com
832-987-3002